Human Resources Services should ensure healthy and productive industrial relations. Ensuring collaborative relations between management and employees HR Services contributes greatly to business success. HR Services delivers an essential building block to business success. Obviously: HR Services are performing administrative tasks as well. You are co-responsible to achieve the overall business objectives and to ensure healthy industrial relations. As a consequence, you need to understand the basics of Performance Management. Conflicts and disputes in industrial relations do harm business performance. You aim to deliver value by solving them and you need some refreshment on how to do that.
This course will provide HR Professionals a fresh look on their field of expertise. Leaders and Managers working with HR Services departments will greatly benefit from the insights provided in this CPD-course as well. You will learn: